Case Studies

Selected UX & interaction design projects.

Each case study walks through the problem, process, and outcome — real products shipped for government and small business, from research to launch.

USPS International Assistant inquiry form on a laptop

International Assistant

UX / Product Design

USPS · Replaced a static form with a guided, conversational flow — $800K projected annual call-center savings.
DHS CISA Business Management Platform reports dashboard on a laptop

Business Management Platform

UX / Design System

DHS · CISA · A USWDS-based redesign that made high-stakes financial data accessible, consistent, and compliant.
TAP Local POS payment screen on a phone

TAP Local POS

Product / Brand

TAP Local · Design system, structured onboarding, and prototypes for an all-in-one point of sale.

Personal Projects

Self-initiated redesigns.

Products I use and love, redesigned on my own time — because good practice never stops.

H Mart app redesign screens on brand pink background

H Mart App Redesign

UI / UX · Mobile

A friendlier, more secure shopping experience for one of the largest Asian grocery chains in the US.
Android TV Remote redesign screens on dark background

Android TV Remote

UI / UX · Mobile App

Bringing the intuition of a physical remote to Google's remote control app.
Redesigned Stadia home screen

Stadia Redesign

Web Design

A searchable store, QuickView library, and unified pages for Google's cloud gaming platform.